Other Information, Terms & Conditions

On some occasions, a wax melt scent that you have ordered maybe out of stock by time it comes to packing.....should this happen then we will swap the scent for something similar that we think that you might like. If you are unhappy with the swap when your order reaches you and really don’t like the scent we swapped for you then we will happily receive that product back and send you a different scent. This ‘Swapsies’ will only ever happen with our wax melt and no other products.

Discount codes are not valid on any SALE item, this includes Brand Rep codes and Promotional Codes.

Some items/products are not included in any promotions, this will be detailed on the product information concerned.

Your contract of Sale is with Mrs Mac Candles website and not Instagram or Facebook. Terms and Conditions including shipping times are detailed on the website and not on Instagram or Facebook, they are just purely for marketing purposes.

Sale items are non returnable.

On occasions, we may be out of stock of a certain type of glass candle container. If this should happen then you will still receive your candle ordered but it may be in a alternation glass container but of exact size or bigger, you will not be notified. If you are unhappy with any alternative then you are welcome to return to us for a refund.